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Website Support Packages

monthly support packages to keep your website up to date

You have an amazing new website now what?

Your website is one of the most important investments for your business, you need to take care of it. Having a WordPress website means upkeep. Monthly support packages keep your website up to date so you don't have to do it yourself. No hassles, no worries.

Package Options

Choose a package that best fits your unique needs.

Get Web Development, Design, and Support Tasks Today.

 

   

  • Support hours per month
  • Update WordPress
  • Update Theme
  • Update Plugins
  • Daily Backups
  • Task Turnaround Time

SUPPORT PLAN

$97 / MONTH

  • Support hours per month 1 hour
  • Update WordPress
  • Update Theme
  • Update Plugins
  • Daily Backups
  • Task Turnaround Time 3 business days
GET STARTED

SUPPORT PLAN +

$197 / MONTH

  • Support hours per month 3 hours
  • Update WordPress
  • Update Theme
  • Update Plugins
  • Daily Backups
  • Task Turnaround Time 2 business days
GET STARTED

Still have questions?

What tasks can I use my hours for? Expand

You can use your monthly hours for site edits, new pages, blog posts, minor theme customizations and more.

Can I purchase additional time? Expand

You can purchase additional time at the discounted rate of $75/hour

Do my support hours roll over? Expand

No, the packages are significantly discounted so if you don't use your hours, you lose them.

What if I have more than one website? Expand

Each additional website is $47 per month. For each additional website you will get backups, updates for WordPress, themes & plugins, as well as database & image optimization. The total support hours purchased in the original package will be distributed among all of your websites if needed.

Do you guarantee my site won't get hacked? Expand

No, we cant make such guarantees, however, the processes we will put in place on your website will make being hacked much lower. Combining our processes with strong passwords and good hosting, you can rest easy knowing your site is secure.

What if PixelPerfect didn’t develop my website? Expand

We will start out with a thorough evaluation of the website and the themes & plugins that you have in place. You will receive a list of our recommendations for improvements, and potential problems. Any updates or changes will be counted towards your monthly support hours.

How does the billing work? Expand

Payment is made via credit card. Billing is done month-to-month on the 1st of each month and you can cancel anytime.

What is your cancellation policy? Expand

You can cancel anytime before your auto renewal monthly date.

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